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The Chateau is proud to announce that we’ve received the Pinnacle Quality Insight's Customer Experience Award for our Rehabilitation Center in 2019. We were honored in 11 categories, including Overall Satisfaction and Overall Customer Experience, based on feedback from our rehab patients throughout 2018.

Award-winning care

Other honors were awarded in these categories:

  • Atmosphere/Therapy Area
  • Dignity and Respect
  • Equipment Quality
  • Involvement/Goals
  • Pace of Progress
  • Recommend to Others
  • Response to Concerns
  • Results Achieved
  • Understood Procedures

As a premiere national surveyor, Pinnacle carries out monthly telephone surveys to check in with patients and their families about their experiences during rehab. The Chateau’s survey results ranked in the top 15% of the nation across twelve months, earning us the Pinnacle Customer Experience Award.

Our Mission

Over our 40 years of serving the greater Cape Girardeau community, we’ve placed our focus on meeting the individual needs of every resident. We welcome the opportunity the Pinnacle survey provides us to hear real-time feedback on our care. That feedback allows us to better understand our residents’ needs and make any improvements where necessary. As our President and CEO Keith Boeller says, "The satisfaction of the residents that have experienced our care is confirmation that the work we are doing supports our mission to provide the quality care to help seniors continue to lead a healthy and productive life.”

We’re so grateful to our residents for allowing us to serve them throughout their rehab journey, and for giving us the feedback we need to always keep improving. And we’re also thankful for our fantastic, dedicated rehab staff, who give their all for our residents and make everything happen. We’re looking forward to an even better 2019.

Experience Rehab at The chateau for yourself

To learn more, you can read about the basics of our rehabilitation services and exactly what rehab at The Chateau looks like!

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Do you ever feel like you’re spending more time keeping up with the maintenance of life than fully enjoying your retirement? Independent Living at The Chateau grants you the freedom to spend your best years doing the things you love instead of all the "have-to"s. When you choose The Chateau Suites, you'll live in a beautiful home without all the hassles of upkeep!

Make Your Space Your Own

The Chateau Suites come in one- and two-bedroom units with four floor plans to choose from. Our floor plans range from a studio to an extended two-bedroom unit boasting over 1300 square feet. Pick whatever space fits your needs best. Some additional storage space for things like Christmas decorations is also available in our building. 

Across The Suites, our units are ready for you to customize to your taste. We want you to feel right at home, so all paint colors, fixtures, and decor can be adjusted to make your space feel fully your own. We welcome your furniture and your wall art, too!

All units have a fully equipped kitchen that can be personalized from layout and appliances to cabinets and counter tops. You can also pick out your favorite style of flooring throughout your unit—hardwood, carpeting, tile, vinyl, and more.

One of the most popular features at The Suites is the outdoor balcony space, perfect for small gardens, enjoying morning cups of coffee, and providing beautiful natural light throughout your home.

Worry-Free Lifestyle

What’s even better than having a beautiful space to live in? Never having to clean it! The Suites provide worry-free living that includes housekeeping services, maintenance, and an emergency-call system. With 24-hour on-site security, you can feel comfortable and confident that your home and vehicle are safe and sound, even while traveling.

Though your residence at The Suites will have a fully equipped kitchen, you only have to cook when you feel like it. Our delicious dining options are always available for three meals a day if you’d rather let us take care of the cooking and the dishes!

Be Where the Action Is

When you live in The Suites, you'll have easy access to many of the social activities and amenities at the The Chateau. The Suites are in the same building as the Independent Living dining room, where you can enjoy restaurant-style eats. You’ll also be right near our main lobby, where we host social hour every Friday, and you’ll have easy access to our Chateau “Main Street,” where you can attend exercise classes, check out books from our library, get your hair done in our beauty salon, do your banking, and more. Plus, common areas on each floor of The Suites are a great place to socialize with friends new and old.

Check It All Out For Yourself

If you’re interested in taking that next step towards living your best life in retirement, we’ll take you on a personal tour of the Suites. Give us a call at 573-335-1281 to come check it out for yourself!

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